Thanks for giving me the chance to thank you again for the professionalism and thoughtfulness of you and your team. You all did a terrific job for Marcia and me, keeping us well informed and responding quickly to questions or concerns. The one point of confusion was about timing of locking in a rate. You went far beyond expectations by quickly stepping in and paying for an additional buy-down of my rate (a substantial amount). I promised you a big hug for that and other kindnesses, and I’m looking forward to paying that out now that Marcia has mostly recovered from her broken ankle.
It was a delight working with you, and if we ever need your services in the future, we’ll be delighted to work with you again.